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a. Explain how the rise in customer expectations has impacted on supply chain operations. b. Explain how supply chain environment has changed from product based

a. Explain how the rise in customer expectations has impacted on supply chain operations.

b. Explain how supply chain environment has changed from product based to customer based.

c. Assess the lead times between each link in the Bi-Flo supply chain.

d. Explain the components of Lead-time from first order to end delivery.

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