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(a) Explain the process types in service systems and provide details for the volume - variety characteristics of each process, provide at least one
(a) Explain the process types in service systems and provide details for the volume - variety characteristics of each process, provide at least one real-life example for each service. (b) Explain the "throughput rate", "throughput time", "work-in-progress" time" in process improvement stage for the operations manager. (10 marks) and "cycle
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Management Accounting Information for Decision-Making and Strategy Execution
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