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A factory manager is concerned with employee turnover. In a typical year around 85% of the employees who were working at the beginning of the

A factory manager is concerned with employee turnover. In a typical year around 85% of the employees who were working at the beginning of the year are still working in the factory at the end of the year. Last year the rate was only 65%. The manager implements a more flexible schedule for the employees in an effort to make them happy. At the end of that year the retention rate for the factory workers is 79%, and the manager gets a pay raise for "solving the

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