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A family is considering buying a package holiday. After deciding to book the holiday, the travel agency mentions to the family that there are several
A family is considering buying a package holiday. After deciding to book the holiday, the travel agency mentions to the family that there are several surcharges surcharges for traveling during the most popular holiday travel dates, service fees, etc.
What is the social influence principle that the travel agency hopes to invoke?
Authority
Social Proof
Liking
Reciprocity
Commitment and consistency
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