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A financial service has 500 clients enrolled, and the upper management wants to know whether the service it provides to affluent clients differs from the

A financial service has 500 clients enrolled, and the upper management wants to know whether the service it provides to affluent clients differs from the service it provides to lower-income clients. Each client is asked to rate his or her contact person at this financial institution. The classification of the service provided is A1 = "outstanding", A2 = "average", and A3 = "poor". The income categories of the clients are B1 = "under $50,000", B2 = "$50,000 to under $100,000" and B3 = "$100,000 or more". The results are shown in the table below.

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a) P(B1

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