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A. Fixed costs should be included in a flexible budget even though they do not change when the level of activity changes. True or False

A. Fixed costs should be included in a flexible budget even though they do not change when the level of activity changes.

True or False

B. A balanced scorecard should not contain any performance measures concerning customer satisfaction since the extent to which customers are satisfied is beyond the control of any manager in the company.

True or False ?

C. A balanced scorecard consists of an integrated set of performance measures that are derived from and support a companys strategy.

True or False

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