A forwarder had spoken to their client on the phone regarding an arrangement for a continuous temperature control for their upcoming perishable air cargo shipment. While monitoring the shipment's journey, the shipper realized that the temperature control was disconnected at one of the transshipment points. There is now a disagreement between the forwarder and the shipper about who was to arrange for the temperature control at that point. What should have the forwarder done to prevent this situation. Select one answer. Monitor the shipment themselves Have the shipper confirm the instructions in writing Explain to the shipper that it was not the forwarder's responsibility Take the blame for it and pay the extra charges