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A friend of yours from high school has just launched a startup. She reached out to you because of your marketing background and requested your

A friend of yours from high school has just launched a startup. She reached out to you because of your marketing background and requested your help in coming up with a business case for strategic CRM for her fledgling company. Her group has to present this case to their angel investors.

  • What information would you need from your friend to generate a business case for strategic CRM?
  • What challenges might you face in developing and presenting such a case?

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Question 1 Creating a business case for strategic Customer Relationship Management CRM requires a comprehensive understanding of the startups current situation goals and challenges To generate an effe... blur-text-image

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