A. General Information Name of Electricity Fact Sheet Version Date: 30-0c1-2030 Retaller. Twas Power Supply Ple Lid B. Electricity Price Plan Information Name of Price Plan: PowerFix 24 Care (Bame SP BID Type of Price Plan Standard ThiG Ic a Standard Price Plan. The elootriolty rate to be pald by you lc: Fled price plan: 17.63 cents/KWh The electrialty retaller must olearly slate any Incentives (Including the terms and conditions] that you will receive H you contract for the electriolty price plan (see footnote 21: Incentives: No Contract Duration: 24 months Automatic Renewal of Renewed contract will remain as standard Fixed Price Plan with 24 months duration. Renewed electricity Contract (see foothole rate will be lower than prevailing regulated tarill at renewal. All other fees will be the same or better than existing rates. Advanced Meter No Direct Billing of Electricity No Required (see ibothote Charges by the Retaller 41: (see footnote 5: C. Additional Food or Charges For Electrolty Servlong One-time Registration No Late Payment Charge: 15% per month on outstanding amount FEE Barty Termination 4200.00 (10 037) Security Depool (See Becurity Depoolt (3D) shall be Charge (see footnote (): ibotnote 7) collected and retained on behalf of Retaller by SP Services Lid (3P). Not required for existing BP customers, while non existing SP customers will be required to provide an 80 amount 23 determined by 3P. Any Other Fees and Charges (see foothote J) D. Bundled Product or Servloes (see (bomnote ()There are other products or services bundled with the electricity price plant: No E. Footnotes Please note the differences between a standard Pros Plan and Non-Standard Price Plan Standard Pros Pian Non-Standard Pilos Plan Elcatriolty Rates . Inclusive of all applicable charges that very * May not be Inclusive of all applicable charges according to the level of consumption. that vary according to the level of . Will not change throughout the contract consumption. duration. * May change In accordance with the terms and conditions of the contract. Other Food and . No recurring changes or fees throughout the * May Include recurring changes or fees Charges contract duration. throughout the contract duration. Contract Duration # 6, 12 or 24 months. * Not limited to 6, 12 or 24 months. Frioing Structure . Flied Price. Pay a flued rate (e g. 20 The electricity reialler may set Its own pricing centalkWh) for electricity throughout the structure. contract duration. Hero.co * Discount Off the Regulated Tarlil. Enjoy a discount off the prevailing regulated tarin te.g. 51 of) throughout the contract durailon. More Information # Melt the Price Comparison Tool at * Visit the electricity retaller's website to compare spendlectricit market so to compare enquire on Non-Standard Price Plans. the Standard Price Plans offered by different electricity retailers 2) The electricity retaller may offer you Incentives If you contract for the electricity price plan. The Incentives may Indude: Free gift, promotions, rewards or services; andfor # Conditional discount that reduces your electricity bill If you meet certain conditions. 31 A contract with automatic renewal may be automatically renewed upon the expiry of the contract. For such contract . The electricity retaller Is required to Inform you at least 10 business days before the existing contract expiry date, and you have the right not to proceed with the automatic renewal; . The electricity retaller must ensure that the electricity rate Is better than the prevailing regulated tarif at the point of contract renewal; and After the contract has been automatically renewed, you have the right to, within the frat 30 calendar days from the start of the renewed contract term, terminate the renewed contract by giving the electricity retaller at least 30 calendar days' notice without you being subject to any early termination charges or other applicable fees. 4) An advanced meters a digital meter capable of measuring your electricity consumption every half-hour. It Is optional to Install an advanced meter to measure your half-hourly electricity consumption, unless the price plan you sign up for requires one. The Standard Price Plans do not require an advanced meter. 5) With direct billing, the electricity retaller will bill you directly for electricity supply, and SP Group will send you a separate bill for the other utilities (such as water and gas supply). Your electricity retaller will advise you on the billing amangement they offer. With Indirect billing, you will receive a single monthly bill from SP Group covering the charges for electricity supply by the electridty6) The elecindty retaller may charge you a fee If you terminate the conbract before its explry date. 7) The electricity reballer may require you to provide a security deposit for the supply of electricity. If you are a residential consumer the electricity retaller Is allowed to collect not more than 2 months of your average monthly electricity bill at the point of contracting, contract renewal or during the term of the contract 8) The electricity retaller may require you to pay other ices and charges, Including the prevailing market-related charges. You may refer towomenkathi humanete for more Information on the market-related charges. 9) The electricity retaller may bundle the supply of electricty with other products and or services, such as the provision of phone or Internet services, home energy management systems, newspaper or mageshe subscription, etc. Please note the terms and conditions of the bundled products or services.\fSecurity Depoalt A-B The Home Customer shall pay to the Company an Initall security deposit in cash and maintain It at an amount which is equivalent to two (2) times the average monthly electricity chargeswhich Is calculated based on: (1) a continuous period of 12 months ending with the month Immediately preceding the month In which the security deposit is to be collected, or (ll) If the Home Customer has less than 12 continuous months of Involves Issued Immediately preceding the month In which the security deposit Is to be collected, the applicable perlod, or (ill) If none of (1) or (l) is applicable, the national average monthly consumption of the specific dweling type 36 published by the MMSSL and the prevailing rate offered by the Company to the Home Customer. A-9 The Initial Security Depoolt for the Home Customer Is 36 follows: Intial Security Household Type Deposit HDB 1 Room 50 HUB 2 Room 50 HUB 3 Room 50 HUB 4 ROOM 60 HDB 5 Room HDB Exec 90 Private Apt 90 TeTace 120 Sem-0 120 Bungalow 200 A-10 The Company may apply any Security Deposit towards payments of overdue amount under the Agreement. A-11 A Security Depoolt does not relleve Home Customer from his/her obligations to pay any charges, nor does it constitute a walver of the Company's rights to suspend, disconnect or terminate the electricity supply due to non-payment. A-12 The Company reserves the right to bill the Home Customer for any subsequent shortall In the Security Deposit. A-13 The Company reserves the right to terminate this Agreement and transfer hlether account to MSSL under the Default Supply Arrangement, or any other electricity retaller that the Home Customer chooses, for fallure to provide the required Security Deposit. A-14 The Security Deposit amount, less any unpaid Inolce amounts, shall be refunded (without Interest to the Home Customer no later than 30 (thirty) calendar days from the Home Customer's payment of the inal Involve Issued by the Company. Final Involve shall be Issued within 12 business days from the date the Company receives the relevant Involve from MSSL (unless otherwise advised by the Company).Payments & Changan A-18 The Home Customer acknowledges that helshe Is llable to make payment for all charges arising under this Agreement. A-19 The Home Customer shall pay for the electricity supplied to the premises at such Tariff Rate Recurring Charge which was opted for at the time of this application. A-20 The Home Customer shall pay the Company the aggregate of the following charges for Electricity dellvered by the Company passing through the Delivery Point (2) Electricity Tariff x Electricity sold or Recurring Charges, (b) Third Party Charges, and (C) Goods and Services Tax at the prevailing rate. A-21 At the end of each Billing Petod, the Company shall deliver by electronic mail to the Home Customer a Monthly Involve and the Home Customer shall pay the total charges stated In the Monthly Involve In full on or before the Payment Due Date. All amounts or charges payable by the Home Customer under this Agreement are exclusive of any duties, fees, Goods and Services Tax and other applicable tax In the event the Home Customer falls, refuses or neglects to make such payment, the Home Customer shall pay a late payment charge of S$5.00 per bill. For avoidance of doubt, the charging of the late payment charge shall not constitute a walver nor prejudice any other remedies of the Company under this Agreement. The Home Customer shall pay the Company a fee of $51.00 for each GIRO Instrucion rejection. A-22 U-Save rebates Is part of the GST Voucher Scheme Introduced by the Singapore Goverment for eligible Home Customer to offset their utilities bills. The U-Save rebates will be prioritised to offeet non-electricity charges from MSSL, and any remaining amount of the U-Save rebate would be used to offset the electricity charges from the Company. The Home Customer hereby authorises the Company to claim from MSSL, on behalf of the Home Customer, "U-Save Rebates" under the "GST Voucher - U-Save" scheme, In respect of the retall of electricity by the Company to the Home Customer under each Agreement. In the event that the Company Is able to claim such rebates from MSSL on behalf of the Home Customer In respect of any Agreement for any perlod, the amount of the rebates claimed In respect of such perlod shall be reflected In the Imolce('s) Issued to the Home Customer under such Agreement for such perlod, and set off against the amounts payable under such Involce(6). A-23 Any outstanding credit balance will be brought forward to the next Monthly Involce and settled In accordance by the Payment Due Date. All remaining credit balance reflected In the final Imolce at the end of the Agreement will be refunded within 30 (thirty) calendar days from the final Inolce by the Home Customer. A-24 The Company allows the Monthly Involves to be pald through GIRO, AXS, credit'debit card, or any other mode of payment as advised by the Company. A-25 Where the Home Customer has spectfled that payment shall be made by charging to the Home Customer's account with a credit or debit card (Including recurrent payments for electricity Imolces) acceptable by the Company, the following provisions shall apply. A-25.1 Execution by the Home Customer of this Agreement shall constitute the Home Customer's writen authorisation to the Company from time to time submitting to the relevant credit card governing body ("Association" requests for the payment of any and all sums payable by theHome Customer to the Company (however arising ]and for this purpose the Company may charge or debit or require to be charged or debited any such sum to the Home Customer's account with the Association as may from time to time be notifed to the Company by the Home Customer and/or the Association. Such Home Customer's authorisation shall be deemed to Include the oledosure of linvolves Issued by the Company from time to time, as may be requested by the Association for any purpose whatsoever. A-25.2 The Home Customer shall not be obliged to make payment to the Company In respect of any Imolce rendered by the Company provided that such payment Is received by the Company from the Association no later than the Payment Due Date for such perlod as the Company may allow the Association). The Home Customer shall Immed ately Inform the Company If It decides to cease making payments using the credit card Initially notifled to the Company and make all payments directly to the Company. In the event that a payment Instruction rejection Is received from the Association for any reason whatsoever, the Home Customer shall pay the Company the total charges stated In the Monthly Involce In full on or before the Payment Due Date. The Home Customer shall pay the Company a fee of $$5100 for each payment Instruction rejection. A-25.3 The Home Customer shall ouly pay the Association any and all sums so charged or debited or pald by the Association to the Company on behalf of the Home Customer In full without any set-off, counterclaim or deduction on account of any dispute or qualm which the Home Customer may have against the Company In relation to or arising from this Agreement. It Is the Intention of the parties that the Home Customer shall bring any such dispute or claim directly against the Company. A-25.4 The Home Customer must Inform the Company Immediately In writing If the credit or debit card Is lost, stolen, explred or terminated or If Home Customer wants to terminate this method of payment. The termination of the credit debit card payment amangement will only be In effect when the message refering to the credit/debit card deduction Is no longer reflected In the bill. If the Company Is unable to make the deduction or settlement with the card company, the Company will not be llable to Home Customer In any way and Home Customer must make payment for outstanding amounts through AXS, Immediately together with any administrative fees and or processing fee for the falled transaction. A-26 Where the Home Customer has specified that payment shall be made by GIRO, the Home Customer shall notify the relevant bank and the Company If this method of payment Is to be terminated. The termination of the GIRO arrangement will only be In effect when the message referring to the GIRO Is no longer reflected In the bill. If the Company Is unable to make the deduction or settlement with the bank, the Company will not be llable to Home Customer In any way and Home Customer must make payment for outstanding amounts In credit cards, or Through AXS Immediately together with any administrative fees andfor processing fee for the falled transaction. Title and Rlak A-27 Title and risk In the Electricity sold by the Company to the Home Customer passes to the Home Customer at the Delivery Point Transmission Licensee A-28 The Home Customer shall be responsible for securing and maintaining connection of Its premises to the Transmission System for the sale of Electricity under this Agreement A-29 The Home Customer acknowledges that the Transmission Ucensee may disconnect the Home Customer's connection to the Transmission System: (a) In the event of an emergency public safety. [b) upon receipt of a directon or order from the P90, EMA or MSSL;(C) If the Home Customer's Installation connected to the Transmission System do not comply with the Transmission Code; (d) for any other reason as required pursuant to any Law or Codes; or (e) the Transmission Licensee has been unreasonably prevented from Inspecting or maintaining the connection. A-30 Where there Is any connection, disconnection or reconnection of the Home Customer's premises to the Transmission System, the Home Customer shall be liable for and pay the Company such charges levied by the Transmission Licensee on the Company In connection therewith within 10 (ten) calendar days of receiving an Involve for such charges. Modification of Terms A-31 Subject to Clause A-32 any amendments to the Pricing and Payment Provisions and/or the Term of this Agreement shall require the mutual consent of the Company and the Home Customer. A-32 The Company may by written notice to the Home Customer modify any tem and condition of thiG Agreement to the extent the Company considers necessary as a result of or In connection With (aj enactment of, or changes to or In the Interpretation or application of any Law or Codes; bj order or direction by the Energy Market Authority or other relevant authority, or ci any amendment or modification to or replacement of any Regulatory Contract, and the Home Customer agrees to be bound by such modifications upon receipt of writen notice from the Company. Liability A-33 Save 36 otherwise expressly provided In this Agreement (Including Termination Sums payable), nelther Party shall be llable to the other for loss arising from breach of this Agreement or negligence other than for loss directly resulting thereof causing physical damage to the property of the other. Notwithstanding the aforesald, the Home Customer shall fully Indemnity the Company from and against any and all llablity, loss, damage, cost, or expense that the Company may Incur, suffer, or be required to pay by reason of any act, negligence, or breach of the Home Customer's Connection Agreement by the Home Customer, fallure or refusal to comply with directions from the EMA, or Transmission Licensee or for any Unauthorized Energy Use by the Home Customer. Nothing herein shal be construed so 36 to prevent the Company from bringing an action In debt against the Home Customer. Exclusion and Limitation of Liability A-34 Save as otherwise expressly provided In this Agreement, neither Party shall In any circumstances whatsoever be llable to the other for any loss of profit, loss of revenue, loss of use, loss of contract or loss of goodwill or ary Indirect or consequential loss. Any statutory or Implied conditions and warrantles are excluded. The Sale of Goods Act (Cap. 393) Is expressly excluded from application to this Agreement A-35 The Company shall not be liable for any loss, damage, cost, expense, Ilability or Injury whatsoever suffered by or caused to the Home Customer or the Home Customer's property resulting from (1) any planned outage, (1I) unplanned outage, Interruption, fallure, unrellability, varlation, continuity or reduction of the Electricity Gold, (III) Electricity voltage or frequency Tuctuation, Instability, surge or dip, (Iv) defect of whatever nature In the Electricity sold, or (v) any act or omission by any third party (Including the Authority, the Market Company, PSO, MSSL or the Transmission Ucenseej or (w) for any other reason whatsoever.A-36 Without prejudice to the foregoing, the rights and remedies provided by this Agreement to the Parties are exclusive and not cumulative and exclude and are In place of all substantive rights or remedies express of Impled and otherwise provided by common law or statute. Security A-37 Home Customer must ensure the security and secrecy of his her login Identification, passwords, PING of emall or other accounts given to, chosen by or owned by Home Customer. Home Customer must ensure that these are not revealed to any third party. Home Customer Is solely responsible for all acthittles that occur under his/her login Identification, password(6), PIN and or his/her accounts, whether such activities were cared out with his/her express consent andior knowledge or otherwise. Use of any login Identification, password or PIN deemed by us, In the Company's sole discretion, to be Insecure shall be a breach of this Agreement. A-36 If Home Customer discovers or suspects any unauthorised use or disclosure of his her login Identification, password(s) and'or PIN or that his/her account security has been compromised, helshe must Immediately. al Inform the Company, and [bj change his/her password's) and/or PIN. A-39 Home Customer Is advised to change password(s), PIN or any other security Identification regularly to protect his her own security. A-40 The security of Home Customer's account, network and systems, Including any content stored, sent or received through these mediums, Is hisher own responsibility. The Company cannot guarantee the safety and security of any transmission. Termination / Expiry A-41 The Agreement shall be In force for the duration of the Term of Agreement unless terminated eanler pursuant to this Agreement A-42 The Home Customer Is required to provide the Company 30 (thirty) calendar days prior written notice perlod to terminate the Agreement before the End Date. Early Termination Charges shall apply. A-43 In the event of any of the following: (a) Home Customer Is Insolvent or bankrupt (or suffers an event similar or analogous to any of the aforesaldy (b) Home Customer has deceased; (C) Home Customer has breached any terms and conditons of this Agreement and has falled to remedy the breach within a reasonable period of time; or (d) the Company has suffered a ROLR Event, the Company Is entitled to terminate this Agreement with 10 (ten) business days' noice, In which case all sums due, accruing due or payable to the Company In respect of this Agreement up to the date that this Agreement Is terminated will become Immediately due and payable to the Company. A-44 In the event of any termination of the Agreement by the Company arising from a ROUR event, unless the Home Customer contracts with and Is successfully transferred to another Licensee or the MSSL prior to the Default Supply Effective Date, the Company will transfer the Home Customer's account to MSSL on the Default Supply Arrangement Le. regulated tariff on theDefault Supply Effective Date. Early Termination Charge will be waived for termination ansing from a ROLR event A-45 Upon termination of expiry of this Agreement, nelther Party shall have any further obligations under this Agreement except such oblgations as have accrued as of the date of such termination or expiry or by their express terms survive the explration or termination of this Agreement. Without prejudice to the foregoing, the Home Customer chall pay all sums due and payable or accrued under this Agreement Including costs Incurred by the Company In discontinuing the electricity purchase amangements upon termination or expiry of this Agreement Auto-Renewal A-46 The Company will notify the Home Customer, no later than 10 (ten) business days prior to the End Date, of the following: A-46.1 The terms and conditions of the renewed contract, A-46.2 Options] available to the Home Customer to purchase electricity from another Licensee or the MISSL after the expiry of the contract (" Options] A-46.3 The stipulated date by which the Home Customer shall Inform the Company In wiling: (T whether helshe would like to proceed with automatic renewal and accept the renewed contract or (lly his/her selection of one of the Options should he'she elect not to proceed with automatic renewal of the contract or to accept the renewed contract; A-46.4 The consequences In the event the Home Customer falls to Inform the Company off () Its election whether to proceed with automatic renewal of the contract by the stipulated date and or (ll) his/her selection of one of the Options should helshe elect not to proceed with automatic renewal of the contract or accept the renewed contract; and A-46.5 The mode of communication through which the Home Customer may Inform the Company of (lj his/her election whether to proceed with any automatic renewal of the contract and'or (Il) his/her selection of one of the Options should helshe elect not to proceed with automatic renewal of the contract or accept the renewed contract. A-47 Pursuant to Clause A-46.3: A-47.1 If the Home Customer Infoms the Company of histher election to renew the contract on the terms and conditions offered by the Company on or before the stipulated date In the notlilcation, the renewed contract will take effect from the date Immediately following the End Date. A-47.2 If the Home Customer did not Inform the Company of his/her election to renew the contract on the terms and conditions offered by the Company or elects not to proceed with the automatic renewal of the contract by the silpulated date In the notification, the Home Customer shall be automatically renewed at the same contract duration, same price plan type as the exsing contract (except for Flat Fee price plan which will be a standard Discount off Regulated Tarim plan) and at a rate lower than the prevailing regulated tarin at the point of renewal. All other applicable charged rees will be the same or better than the existing quantum. A-47-3 If the Home Customer Informs the Company that he the elects not to proceed with automatic renewal of the contract and helshe falls to Inform the Company of hisher selection of one of the Options by the stipulated date In the notification, the Home Customer shall be deemed to have agreed to purchase electricity from the applicable MSSL under the Default Supply Arrangement with effect from the date Immediately following the End Date. A-47 4 If the contract Is automatically renewed, the Home Customer shall have the express right to, within the first 30 (thirty) calendar days from the start of the renewed contract term, terminate the renewed contract by giving the Company at least 30 (thirty) calendar days' notice, and theHome Customer by doing so shall not be liable for or subject to any early termination charges or other applicable fees. Early Termination Charges A-48 If this Agreement Is terminated prior to Its End Date pursuant to Clauses 424-42, 43(a] or A- 43(c), the Home Customer shall pay to the Company an Early Temination Charge equivalent to (Termination Rate x Unexplred Months) where: Unexplred Months refer to the number of months (Inclusive of month at the date of termination) between the date of termination and the End Date; L Termination Rate for each Residence Type Is as shown below. Residence Type Termination Rate Slimonth HDB 1 Room 10 HDB 2 ROOM 15 HDB 3 Room 20 HDB 4 Room 30 HDB 5 Room 35 HDB Executive 40 Private Apartment 40 Terrace 70 Semi-Detached 95 Bungalow 200 Third Party Rights A-49 The Contracts (Rights of Third Pandes) Act Cap 538 Is hereby expressly excluded from application to this Agreement. Jurled ction. Govaming Lew and Dispute Resolution A-50 The Courts of Singapore shall have exclusive Jurisdiction over the parties In respect of proceedings arising from or In connection with this Agreement and the laws of Singapore shall apply to this Agreement. A-51 This Agreement shall be construed In all respects under the laws of the Republic of Singapore. In the event that there are any disputes (Including but not limited to Involves), the Home Customer may call 6727 8835 or write In to supporty sambcorp.comeg to register their dispute with the Company. The Company will use its reasonable endeavors to Investigate and resolve the dispute with the Home Customer within 30 (thirty) calendar days from the date of the call or lodgments of dispute. A-52 If the Home Customer Is dissatisfied with the proposed resolution by the Company, the Home Customer shall be entitled to proceed with dispute resolution Including, but not limited to, referring the depute to mediation by reference to the Small Claims Tribunal or the State Courts. The Home Customer acknowledges and understands that there is a time Imit of 2 (two) years from the date of Issue of such Involve to lodge any dispute. Inconslatenclea A-53 Subject to Clause A-54, this Agreement shall be supplemented by the rights and obligations of the Pardes under the applicable law and codes and the provisions of this Agreement shall beconstrued, to the extent possible, In a manner consistent with the rights and obligations of the Parties under law and codes. A-54 "In the event of Inconsistency between this Agreement and the provisions of any Law or Codes, then the later shall prevall to the extent of the Inconsistency. Where the Home Customer has no rights or obligations under any law or codes, this Agreement shall prevail. Nothing In this Agreement shall prejudice or affect the rights or powers of the Company under any law or COOBE. Severance, Entire Agreement and Walver A-55 If any provision of this Agreement shall be held to be vold, Illegal, Inalld or unenforceable, such provision shall be deemed to be deleted from this Agreement and the remaining provisions of this Agreement shall continue In full force and effect provided that the Partles chall negotiate In good faith In order to agree the tens of a mutually sausfactory provision to be substituted for the vold, Illegal, Inalld or unenforceable provision which as nearly as possible valdly gives effect to their Intendons In this Agreement and his shall not prejudice or anlect the remaining provisions of this Agreement which shall continue In full force and effect. For the avoidance of doubt, where a provision has been found to be vold or unenforceable, and the Company Is 36 a result thereof unable to continue performance of this Agreement, the Company shall not be held In breach of Its obligations under this Agreement, and further, shall not be liable for any damages and or losses that may be occasioned as a consequence, nor shall the Company be subjected to any form of mandatory performance of the Agreement A-56 This Agreement shall constitute the entire agreement between the Parties with respect to Its subject matter and supersedes all previous dealings, whether written or oral. The Parties did not rely on any representation or statements of undertaking or wamanty of the other In entering Into this Agreement. None of the provisions of this Agreement shall be considered waived by elther Party except when such walver is given In writing. Force Malaura A-57 "Neither Party shall be llable to the other for any fallure In the fulfillment of any of Its obligations under this Agreement due to Force Majeure. Fallure or Inability to make payment shall never be Force Majeure. A-58 The expression "Force Majeure" shall mean any event or circumstance which Is beyond the reasonable control of a Party and which results In or causes the fallure of that Party to perform any of its obligations under this Agreement provided that a Force Majeure event occurring under any of Regulatory Contracts or Market Rules shall be deemed a Force Majeure under this Agreement unless waived by the Company In full or In part. Confidentiality and Data A-59 This Agreement and all Infomation disclosed by each Party to the other ("Confidential Information") shall, for two (2) years after the termination of this Agreement be treated by each Party as confidential except where such Conildental Information: (a) ls or becomes available to the public domain at the ime It was disclosed or comes Into the public domain other than In consequence of a breach of the provisions of his Agreement; (b) Is Independenty developed by the receiving Party without any breach of the confidentiality provisions In this Agreement; (c) Is disclosed with the prior written approval of the disclosing Party, or [d) is required by applicable law or a regulatory body or pursuant to a judicial order to be disclosed provided that the receiving Party gives advance notice to the disclosing Party of such requirementto the extent legally permissible so that the disclosing Party has the opportunity to object to such disclosure. A-50 The Home Customer acknowledges and agrees that the Company may collect, use and disclose to any third party any and all pardculars relating to hisher personal Information for the purposes of (1) providing the requested services, (1) billing and account management (Inducing debt collection or recovery; (Ill) conducting surveys or obtaining feedback; (Iv) Informing him/her of thely or their related endler", partners', and business affilates' services and offers (unless helshe duly Inform the Company otherwise; and (v) complying with all applicable laws and regulations, and business requirements. A-51 The Home Customer hereby consents to disclosure of Conitdental Information and any data or Information concerning the Home Customer by the Company as may be required or alowed under any Law or Codes. A-62 The Home Customer consents to Company's verification of the accuracy of the Infomaion that Is submitted (including perfoming cross tabulations with exemal databases and Information A-63 By entering Into this Agreement, Home Customer conflos his / her agreement to the Sembcorp Personal Data Protection Pollcy https Wwwww semboop power com Pages Pivacy 350 Asalanmant A-64 The Home Customer shall not assign, novate or transfer any of his/her rights and/ or obligations under this Agreement without the Company's prior wiltlen consent. The Company may assign, novate andlor transfer all or part of its rights andfor obligations under this Agreement to any party upon notice to the Home Customer. Notice A-65 Without prejudice to Clause A-21, any notice to be given by one Party to the other under this Agreement shall be In writing and shall be delivered by hand to the Party In question or sent by electronic mail to such Party or by registered letter or facsimile addressed to that Party at such address as the Party In question shall from time to time designate by wilten notice. Any notice given by facsimile or electronic mall (other than routine communications) chall, unless already acknowledged, be subsequently confined by letter sent by registered letter or by hand but without prejudice to the vallity of the original notice If received. Company's Business Pollcy A-56 Home Customer acknowledges the Company's business polloles which are based on honesty, Integrity and falmess and agrees to extend, to the extent reasonably pracicable, such Co- operation as the Company requests from the Home Customer to ensure that the Home Customer's performance of this Agreement does not cause the Company to be In breach of the Company's business polldes. The Home Customer acknowledges In particular that the Company does not permit any offering, solicitation, payment or acceptance of bribes In any form, Induding facilitation payments