A global network of organizations and activities that supply a firm with goods and services is the definition of: Operations management B Productivity Production Planning and Control Supply chain Question 8 w ho 0.5 A service that does not include any tangible component, such as with counseling is called a : A High quality service B tangible product Mixed product Pure service inventory is material that is usually purchased, but has yet to enter the manufacturing process. A Raw material MRO Work in process D Finished goods Question 10 0.5 Points Starbucks stopped requiring signatures on credit card purchases under $25 in an attempt to : A Increase customer waiting time B Increase customer satisfaction Reduce service time Question 11 0.5 Points Which of the following is an element of inventory holding costs? All of these are elements of inventory holding costs. B Investment costs pilferage, scrap, and obsolescence housing costs material handling costs Question 12 0.5 Points When changes in one or more independent variables can be used to predict the changes in the dependent variable use: A Exponential Smoothing B Linear regression Moving average method Weighted moving average x Question 13 1 Point Gibson Valves produces cast bronze valves on an assembly line. If 1750 valves are produced in an 7.hour shift, What is the productivity of the line ?? 300 B 250 350 200