A grocery store finds that a patron typically purchases 20 items per trip. In one day, grocer found that the checkout scanners made 250 price reading errors in servicing 11,000 patrons. The dpmo is approximately a. 5.25 b. 1140 c. 792 d. 0.482 Which of the following statements is true? a. A non-conforming unit of work has one or more defects or errors b. A non-conforming unit of work always has exactly one defect or error c. Non-conformance is when more than 50% of units of work have defects A company and the people in the company need to continually renew themselves to take in new approaches and relearn many older ones. This is called a. organizational designing b. organizational learning c. organizational structuring d. organizational engineering