A grocery store wants to use Lewin's three-step model to enact change. First, the store prepared awareness of the change and held meetings to explain why the current process needs to be fixed. Next, a new process was created and implemented. After some time, employees began reverting to old habits. To prevent this from continuing, the managers implemented weekly check-ins to review the process and reinforce the changes. Which step demonstrates the refreezing process in Lewin's three-step model? Select an answer and submit. For keyboard navigation, use the up/down arrow keys to select an answer. a Bringing awareness to an issue b Creating a new process c Implementing the new process d Holding weekly check-ins to reinforce the new process