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A hair salon did a survey of 360 customers regarding satisfaction with service and type of customer. A walk-in customer is one who has
A hair salon did a survey of 360 customers regarding satisfaction with service and type of customer. A walk-in customer is one who has seen no ads and not been referred. The other customers either saw a TV ad or were referred to the salon (but not both). Results follow: Walk-in TV ad Not Satisfied 21 9 Neutral 18 Referred 5 Total 35 25 25 37 80 Satisfied 36 43 59 138 Very Satisfied 28 31 48 48 Total 103 107 108 149 360 Give your answers to two decimals: What percentage are not satisfied What percentage are not satisfied and a walk-in What percentage of referred people are not satisfied What percentage are very satisfied What percentage of referred people are very satisfied What percentage are very satisfied and came in from a TV ad
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