A Helping Hand is an Australian charity that helps people in Australia and overseas. Their work in Australia involves serving hot meals to the homeless, providing food packs to families in need and companionship to sick children and the elderly. Overseas, the charity employs a nurse to support the Naga Community in the Philippines and runs an Operational Therapy Centre to help children. The charity also runs a yearly mission where volunteers travel to various countries to deliver medical aid and support the vulnerable. The charity has identified the inefficient way in which it currently operates. This inefficiency meansthe charity is unable to easily maintain compliance with regulatory requirements(e.g. WWC monitoring) nor easily fill available shifts and engage with current and prospective stakeholders. To solve the issue, the charity wants to develop a website that facilitates administration (i.e. Login Creations, Registration Requests and Password Resets), Donations and Purchases, Filing and Adding Rosters/Events, Groups and Communication, Knowledge Management and Reporting. They indicate some features below, though they expect you to suggest additional features which can make the charity's running more efficient:

Super Users can create logins so that Volunteers, Program Coordinators and Shift Leaders can use the system Users can fill a form to register as Volunteers

Super Users can add and edit items(e.g. images, pricing, description, etc) to the sales catalogue to allow Users to make purchase.

The Application can send Super Users and Coordinators reminders about the Volunteering anniversary of Volunteers so that they can be officially recognised

Food Run Coordinators can assign Volunteers and Shift Leaders who have expressed interest in contributing to their Events and Rosters so that the charity can serve its customers

Program Coordinators can send a broadcast, a notification, an sms or email to Volunteers and Shift Leaders registered in their roster to inform them about upcoming Events and Rosters

Users can log onto the system to reset their password

Home Visits Coordinators could insert information and history about new families and/or read the background information of existing families before filling the home visit food packs to better serve clients

The Application can record the status of completed tasks so that users could be registered as Volunteers Task Details You have been selected as the firm to deliver this project. Your role involves writing a report that demonstrates your understanding of the activities that comprise the agile project management approach.

Task 1

Use the Agile project management approach to develop a product backlog and the project tasks for 2 to 4 sprints. It is important to use slack for communication and Trello or Jira for creating a Kanban board. You must also add some Systems Development graphs as per webinar 3 (e.g. application design sample).