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A home improvement company is interested in improving customer satisfaction rate from the 72% currently claimed. The company sponsored a survey of 166 customers and
A home improvement company is interested in improving customer satisfaction rate from the 72% currently claimed. The company sponsored a survey of 166 customers and found that 126 customers were satisfied. Determine whether sufficient evidence exists that the customer satisfaction rate is different than the claim by the company. What is the test statistic z? What is the p-value? Does sufficient evidence exists that the customer satisfaction is different than the claim by the company at a significance level of a=0.1.
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