1. A home-replication strategy can be referred to as an international strategy.

   True

   False

2 points

QUESTION 7

1. Information systems at the ________ level are designed to automate repetitive activities, such as sales transaction processing, and to improve the efficiency of business processes and the customer interface.

   		tactical
   		executive
   		strategic
   		managerial
   		operational

2 points

QUESTION 8

1. Within the context of organizational requirements for innovation, to deploy innovative information systems well, people in the organization must be willing to do whatever they can to bypass and eliminate internal bureaucracy, set aside political squabbles, and pull together for the common good. These requirements can be categorized as ________ requirements.

   		process
   		customer
   		resource
   		quality
   		risk tolerance

2 points

QUESTION 9

1. In an organization, managers use value chain analysis to identify opportunities where information systems can be used to develop a competitive advantage.

   True

   False

2 points

QUESTION 10

1. Which of the following actions would an organization take if it decides to pursue a best-cost provider strategy?

   		offering the best prices in its industry on its goods and/or services
   		attempting to gain monopoly in the market by means of an unhealthy competition
   		offering products or services of reasonably good quality at competitive prices
   		providing high quality products at low prices in specific markets
   		offering low quality products at low prices with high quality after-sales services