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A hospital administrator is looking at patient satisfaction surveys for the different clinical departments. If they are interested in questions about the quietness of the

A hospital administrator is looking at patient satisfaction surveys for the different clinical departments. If they are interested in questions about the quietness of the different services, measured by a Likert scale. What test should be used to identify services that differ from the others on quietness?

Wilcoxon rank sum test

Kruskal-Wallis test

Spearman correlation

Fisher's exact test

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