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A hospital conducts a series of focus groups with patients who had recently had outpatient surgery in order to gauge their level of satisfaction with
A hospital conducts a series of focus groups with patients who had recently had outpatient surgery in order to gauge their level of satisfaction with various aspects of their experience. Which step of the research process does this represent? Question 19 options: Designing the research project Gathering information Defning the research goal Interpreting the information Using the data to make marketing decisions
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