A hotel claims that 85% of its customers are very satisfied with its service. Complete parts a through d below based on a random sample of seven customers.

a. What is the probability that exactly six customers are verysatisfied?

b. What is the probability that more than six customers are verysatisfied?

c. What is the probability that less than five customers are verysatisfied?

d. Suppose that of seven customersselected, two responded that they are very satisfied. What conclusions can be drawn about thesample?

The probability that 2 out of 7 customers are very satisfied is__________ nothing, assuming that 85% of customers are very satisfied.Therefore, it is ________that randomly selecting customers would result in 2 responding that they are very satisfied.