A hotel claims that

90%

of its customers are very satisfied with its service. Complete parts a through d below based on a random sample of

five

customers.

Question content area bottom

Part 1

a. What is the probability that exactly

four

customers are very satisfied?

enter your response here

(Round to four decimal places as needed.)

Part 2

b. What is the probability that more than

four

customers are very satisfied?

enter your response here

(Round to four decimal places as needed.)

Part 3

c. What is the probability that less than

three

customers are very satisfied?

enter your response here

(Round to four decimal places as needed.)

Part 4

d. Suppose that of

five

customers selected,

two

responded that they are very satisfied. What conclusions can be drawn about the sample?

The probability that

2

out of

5

customers are very satisfied is

enter your response here,

assuming that

90%

of customers are very satisfied. Therefore, it is

not likely

likely

that randomly selecting

5

customers would result in

2

responding that they are very satisfied.

(Round to four decimal places as needed.)