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a. In times of change, it is more important to train people in what they should know than on how to learn b. The route

a. In times of change, it is more important to train people in what they should know than on how to learn b. The route to changes in performance lies in changes to knowledge, skills and attitude c. Organizations that spend on training are more productive than those that don't d. Individual potential is rarely achieved without some form of training

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