A large, bureaucratic, pyramid-style organizational structure builds on all of the following assumptions EXCEPT:

O A many rules and procedures are needed and are helpful

O B all employees get to participate in decision making

O C almost all problems can be anticipated

O D) relationships should be impersonal and objective

The emergent system:

O A) includes behavior chosen by organizational members themselves

O B) includes only the behavior chosen by management

O C) does not include behavior

O D) does not have any impact on organizational performance

The consequences (outcome) for company competitiveness as shown in the Basic Social System Conceptual Scheme include all

of the following except:

O A) satisfaction

O B) inactivity

O C) growth/development

O D) productivity

A system disconnected from any other system would be considered a(n):

O A) open system

O B) healthy system

O C) closed system

O D) complex system

If a manager believes emergent system behavior and/or activities are hurting the organization, the first thing the manager

should do is:

O A) make a change in the leadership style

O B) make a change in one or more of the background factors

O C) make a change in the required system

O D) make a hypothesis and then test it before making changes