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A large, dairy company is considering launching a new brand of yogurt. Currently, each brand targets different segments of consumers and those segments were developed
A large, dairy company is considering launching a new brand of yogurt. Currently, each brand targets different segments of consumers and those segments were developed in a non-systematic manner, making it difficult to compare target markets across the different brands. For instance, two brands may be targeting the same general people but not know it.
The company has asked you to help develop a quantitatively -validated consumer segmentation scheme that can be used across all the different brands, as well as for potential new brands.
To do this, you developed a survey that measures the motivations and needs consumers have that the company's different brands of beverages can help meet. The survey contained 36 questions that measured each consumer along 3 potential motivations /desired benefits : well-being , convenience , and flavor. A score of 1 on any of those factors indicates it is not an important motivation for that consumer /segment and a score of 7 means it is highly important .
You collected data from 1,000 respondents randomly sampled from across the US. Now that you have the data, your task is to complete the segmentation, targeting, and positioning process. The cluster analysis and profiling stages have been completed and you found four segments. Based on the results you named the segments health nut (people who eat yogurt for its nutritional benefits), on-the-go (people who eat yogurt because eating it fits into their busy schedules), family (people who eat yogurt because it is an easy breakfast or snack for families or other groups), and simple (a segment with unknown desired benefits , but presumably eat yogurt because of its simplicity as a meal or snack ). The results are in the tables below. Use the data in the tables to answer the following questions.
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