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A large family practice office currently provides mammograms in the office. The revenue on the mammograms is break even at best. The office is trying

A large family practice office currently provides mammograms in the office. The revenue on the mammograms is break even at best. The office is trying to determine if the mammogram is worth keeping as a benefit to the patients. As the manager, which option below would be the best next step to take? a. Work with an independent moderator and a focus group to determine the perception of the added value to the clinic. b. Have the employees take a poll from the patients. c. Conduct patient satisfaction surveys in a controlled and effective environment. d. Ask the physicians to vote

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