A laundry services worker is returning clean linen to a consumer's room in Australia. The consumer asks the laundry services worker for assistance to the bathroom. The consumer says they did not want to bother care staff because they looked busy and attempted to convince the worker that providing the help, they need is a quick and easy task.

a)Identify 1 legal issue that may arise as a support worker in a community service setting such as aged care, home and community care or disability services.

b)Explain two (2) ways you would respond to the issues.