A leading UK Chocolate Brand has seen a downturn in sales due to new competition in the

market. Analysis work has shown the need for a customer loyalty programme. You have been

tasked with designing the approach that your Partner will present to the Client.

Create a one page

implementation

plan showing the

timetable of events

and your change

management

approach for

implementation.

One Page Implementation Plan, including;

A One Page Project Plan

Your change management approach to ensure

seamless integration