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A local optician's office has an opening for a part-time receptionist. The position requires excellent communication skills as the person will answer customers telephone calls
A local optician's office has an opening for a part-time receptionist. The position requires excellent communication skills as the person will answer customers telephone calls and receive patients who enter the clinic. Chantal, who was born and raised in Quebec City, applies for the job. The owner does not hire her because she feels customers, may not understand Chantal because of her accent Can any "grounds of discrimination" be identified in Chantal's case? Yes/No/Maybe Why?
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