A local specialised school for students with severe behavioural problems undertook to build a repository of lessons learned and best practices. The primary motivation was driven by the fact that there was a high turnover among teachers employed by the school. The average stay was about two years and most left due to burnout, as the responsibilities are quite demanding. In order to keep the organizational knowledge, a number of best practices and lessons learned were gathered and preserved from the current teachers. Templates were developed and used in order to facilitate this knowledge capture process and access was provided through each students profile. An organizational knowledge depository is designed and built for creating and preserving a corporate memory. The greatest benefit will be that the wheel will no longer have to be reinvented each time a new teacher works with the same student. The new teacher will have access to all of the accumulated experience of successes and failures of the various techniques and approaches that have been tried out by each previous teacher working with the same student. Question: Considering the different characteristics of explicit knowledge and tacit knowledge, what approaches can be employed in managing the memory of tacit knowledge in this case?