A lot of attitude or behavior is a direct result of poor communication, not involving people, not

engaging with them, not enough two-way dialogue. Very often a manager tells people what

will happen and why. The 'why' is usually something that the employee doesn't relate to,

and he or she sees no immediate payoff

Thinking about the above scenario, provide an attitude or behaviour example for the 5 "W's" (What, Why, When, Where and Who). Here is a place to start/example:

WHAT is in it for me?

Note: This question is related to IT service management answer accordingly.