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A major credit car company is launching a referral program, which gives an existing customer $50 for each new person he or she refers to
A major credit car company is launching a referral program, which gives an existing customer $50 for each new person he or she refers to the company (does not necessarily have to become a customer). The credit card company estimates that the average annual spending of a customer is $10,000, and the revenue for the credit card company would be 5% of the spending. The estimated marketing and operational costs for the referral program is $500,000 per year. It is estimated that 20% of the referrals end up as new customers. Use the following:
Expenses = Fixed + number of referrals*50 |
Revenue = 500*0.2*Number of referrals |
Breakeven = Revenue - Expenses |
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