A major global manufacturing company is facing issues in one of their plants in the US. They have a massive backlog of orders which they are not able to build and deliver on time across any of the products that they manufacture. You have been approached by the client to guide them on how they should proceed in investigating the issues at hand for the plant.

About the business - The company Manufactures industrial products such as fans and Pumps, mainly as an engineer to order company. The plant in question manufactures similar products but with some level of repeatability and customization. The plant had upgraded to a new ERP 2 years back and even with a new ERP in place, a lot of time and effort is spent on doing things manually, e.g. the planning is a manual exercise.

What are the solution