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A manager could apply a win/win strategy by: citing company rules and policies. using a neutral third-party arbitrator to make a decision. concentrating on
- A manager could apply a win/win strategy by:
- citing company rules and policies.
- using a neutral third-party arbitrator to make a decision.
- concentrating on common interests, not differences.
- Imposing his/her own decision on all participants in the conflict.
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Organizational Behavior Integrating Individuals Groups And Organizations
Authors: Joseph E. Champoux
4th Edition
0415804647, 9780415804646
