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A manager inflated your performance ratings because the manager and you are from the same state and have same religion. This illustrates ____________. contrast effect
A manager inflated your performance ratings because the manager and you are from the same state and have same religion." This illustrates ____________. contrast effect leniency error similar-to-me error horns effect
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Hotel Operations Management
Authors: David K. Hayes, Jack D. Ninemeier, Allisha A. Miller
3rd edition
013433762X, 9780134342641 , 978-0134337623
