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A manager need to be open minded, be empathetic, and maintain rapport with an employee during the performance review. In spite of these suggestions, defensiveness
A manager need to be open minded, be empathetic, and maintain rapport with an employee during the performance review. In spite of these suggestions, defensiveness may be unavoidable in some situations. In such cases, supervisors need to recognize that employee defensiveness is inevitable and they need to reprimand the employee. Question 19 options: True False
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