A manager received a complaint from a patient. She said that her case worker didnt call her back for three hours and this was unacceptable. It turns out that the case worker was in a training and was unavailable. In response to this complaint, the manager decided all employees must update their outgoing voicemail message to reflect if they are away from their desks for more than 5 minutes. This reaction is an example of what system characteristic?

		Nonlinear
		Formularies
		Systems thinking
		Dynamic complexity