A manufacturing company recently implemented a TQM-based change initiative to improve employee performance and increase customer satisfaction. Management realizes there is a significant amount of resistance toward the new changes. What aspect should the managers consider to address this resistance? Select an answer and submit. For keyboard navigation, use the up/down arrow keys to select an answer. a Promote compliance through incentives b Communicate with resistors to understand concerns c Move resistors to different positions in the organization d Send out weekly emails to detail why changes are needed