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A marketer of a product is willing to invest in the acquisition of new customers for two years. What would be the upper limit of
A marketer of a product is willing to invest in the acquisition of new customers for two years. What would be the
upper limit of this investment, per customer, assuming the following retentionattrition rates see table below
and assumptions? Should the marketer spend an additional $ per month to increase the retention rate by
per month eg instead of or instead of
points
Assumptions:
Revenue per customer per month $
Payments are made at the end of the month
Annual internal rate of retum of compounded monthly
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