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A mobile phone manufacturer conducted a study amongst its customers where, following the Zaltmann technique they asked respondents to select images to describe their thoughts

A mobile phone manufacturer conducted a study amongst its customers where, following the Zaltmann technique they asked respondents to select images to describe their thoughts when they imagined a mobile phone. The images reported by the customers have been enumerated in the table given below. Interpret them on the basis of Zaltman technique.

Review and Explain in detail their significance for a marketer.

Serial Number
Respondent
Respondent Profile
Image
Usage
1
R1
Male, 24 years, IT Professional
Rocket
Calls, Social media, MBA Entrance Preparation
2
R2
Female, 42 years, Homemaker
Magician
Calls, Social Media, Purchases, Internet Banking
3
3
Male, 75 years, Practising doctor
Walking Stick
Calls, Practo, Contacts with patients on Whatsapp, Internet Banking
4
R4
Female, 18 years, Engineering Student at BITS, Pilani campus
Wire
Calles, Social Media

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