A month ago, the company's general manager (GM) told one of the line managers to produce an extra 15,000 units of a product so that there would be inventory in stock for the next time the item is ordered. Last week, the GM scolded the line manager for having 15,000 units of the item in stock. The GM told the line manager that producing excess inventory costs the company money and should never be done. The GM then puts the line manager on a performance plan. This is not the first time you have heard about the GM telling an employee to do one thing only to criticize him or her for doing it later.