A mortgage specialist at a local bank is used to seeing, on average, 3 new customers each month. It is reasonable to assume customers are equally likely to visit a mortgage specialist throughout the entire month , and customers behave independently of each other. Determine the probability of this mortgage specialist seeing only 1 new customer in a month.

Consider the mortgage specialist described in the Week 4 lecture slides. What is the probability this specialist would see more than 2 new customers in a 2-month period? Select the closest value below , after rounding to four decimal places.