a) Mr. James is the Head of Production Department. He is assigned with a project as the project manager and required to form a project team. Discuss any FIVE (5) stakeholder management activities he should do to manage conflicts in the project team effectively. (10 Marks)

b) Kelly works in the contract department for a construction project and is known to have a lot of disagreements with the contract clauses and change orders in the project. Kelly influences people easily and is known to have a lot of contractual disputes and is not easy to deal with. Discuss any FIVE (5) principles stated by Max Clarkson's Principle to manage Kelly and people affected by the potential disputes. (10 Marks)