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A national chain of automobile oil - change franchises claims that your hood will be open for less than 1 2 minutes when we service

A national chain of automobile oil-change franchises claims that "your hood will be open for less than 12 minutes when we service your car." To check their claim, undercover consumer reporters monitored the "hood time" of 250 customers across a number of the chain's franchises. The data (in minutes) is here.
Find the proportion of the hood times within one standard deviation of the mean.

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