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A national retailing chain decides to reduce operating costs by 10% in three years to increase efficiency. Accordingly, regional managers set their targets for cost
A national retailing chain decides to reduce operating costs by 10% in three years to increase efficiency. Accordingly, regional managers set their targets for cost reduction within their respective regions. Store managers then set up specific objectives for cost-saving for their stores. Which of the following steps in the control process best describes this situation? Establish standards. Measure performance . Benchmarking Evaluate the results and take corrective actions
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