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A network effect happens when the value of a product increases as more people use it; like with social apps. A congestion effect happens when

A network effect happens when the value of a product increases as more people use it; like with social apps.
A congestion effect happens when the value of a product decreass as more people use it, like with too many people trying to stream data on wi-fi that has limited bandwidth.
A social app like Instagram becomes more valuable to existing users as more new people join.
The user experience of driving on a crowded highway corresponds to the network effect, the value of it increases as more people decide to drive on it.
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