A new CNO joins the organization. Two staff members complain to CNO about staff being transferred to their unit who are not fully qualified and incompetent. What should the CNO do? A. Tell the staffs to report this to HR B. Have them communicate their concerns to the individuals who are unexperienced C. Have a meeting with the two individuals separately, listen to their concerns/issues and decide on what's being said D. Listen to the two individuals in an open environment and have an open discussion on what their concerns are.