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A new employee at a medical clinics is in the process of checking in a patient. The employee is having trouble locating them despite the
A new employee at a medical clinics is in the process of checking in a patient. The employee is having trouble locating them despite the patient stating they have been there before a few years back. The clinic is very busy at this time and phones are ringing nonstop. Feeling rushed, the employee decides to make a whole new profile for the patient and proceeds with checking them in. What are some of the issues that may arise from the employee making a new profile? What questions do you think the employee could have asked the patient that may have helped locate them in the system? What are some of the clinical implications that could come up if the patient now has two profiles
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