A new shopping mall is considering setting up an information desk manned by one employee. Based upon information obtained from similar information desks, it is believed that people will arrive at the desk on average at a rate of 12 per hour. It is assumed that the arrivals follow a Poisson distribution.

1 What is the probability that there will be more than 14 arrivals at the information desk in an hour?	A 0.6815	B 0.2280	C 0.3185	D 0.7720
2. If the employee takes a 10-minute break, what is the probability that at least one person will arrive at the information desk?	A 0.8647	B 0.4060	C 0.0000	D 0.5940