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A new team member has been underquoting. Upon confronting them, they have immediately suggested this is the only way they can reach their sales KPI'S

A new team member has been underquoting. Upon confronting them, they have immediately suggested this is the only way they can reach their sales KPI'S and are genuinely remorseful. The team member is achieving their KPIs and delivering strong revenue for the agency. a. Describe how you will handle this situation

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