Question
A newly established Business Process Outsourcing (BPO) Company has hired you to be the company's ICT Manager. The company is planning to employ contractors to
A newly established Business Process Outsourcing (BPO) Company has hired you to be the company's ICT Manager. The company is planning to employ contractors to build a five-storey building that will be the center of the company's business process. As part of the planning team, you are assigned to choose the location of the ICT Office, the data center, the ICT Infrastructure facilities locations and the overall budget estimation. The company will operate initially with 30 BPO personnel, but is expected to increase to 500 BPO personnel in 5 years time. For the budget estimation, what are the ICT infrastructure you will need and how much is the budget requirement for this project? Include per item price analysis and the specification of equipment and software platforms needed to implement this project.
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