a. Outline the approach BPR advocates regarding organisation design. What are the key benefits considered forthcoming from this approach (10 marks) b. Discuss the key differences between BPR and Continuous Improvement (CI). You should structure your answer under the following headings: 'type of improvement required', 'approach', 'risk' and 'cost'. (10 marks) c. When considering embarking on a BPR intervention what ethical issues may arise and how might these be mitigated